Returns & exchanges

The short version

Returns are only for defects or our errors: an item that is faulty, or that is the wrong item, colour or size compared with what you ordered. There are no returns or exchanges for size, fit or change of mind, so check the size chart before you order.

Defects and our errors

If something is faulty (a print or stitching fault, or a flaw in the blank garment), arrives damaged or missing, or is not what you ordered (wrong item, colour or size), send a photo and your order code to support within 14 days of the club receiving the shipment. We reprint or refund.

Size and fit

Size, fit and change-of-mind returns and exchanges are not available. Every product page has a size chart; check it before you order. Personalized items cannot be resold.

Cancelling

Before the order window closes you can cancel for a full refund (Fall 2026 order window closes on November 23, 2026): contact support with your order code. After the window closes there are no cancellations or refunds, because the goods are made for you.

Delivery to the club

Your order is delivered when it reaches Seacoast Fencing Club. Seacoast Fencing Club hands orders out; it does not handle returns or support. Report a missing or wrong item to us, not the club.

How to start

Use the support page (/support); it opens a ticket that a person follows up on, usually within one business day.

Policy last updated November 6, 2026.